[Saurabh BediModerator]

Hello,

Thanks for reaching us!

In order to proceed further and provide you with the most relevant information and support, I would appreciate it if you could share a few additional details about yourself:
• University/Company:
• Job Title:
• University/Company Email:
• Phone Number:
This will help us better understand your needs and ensure we offer the best possible solution for you.

Also, are you using a 30-day evaluation license or do you have a paid license? If paid license, can you please share the license serial number?
Please respond to support@optiwave.com.

Best,
Saurabh bedi.

[Saurabh BediModerator]

Hello,

Thank you for your interest in OptiSystem.
In order to proceed further and provide you with the most relevant information and support, I would appreciate it if you could share a few additional details about yourself:
• University/Company:
• Job Title:
• University/Company Email:
• Phone Number:
This will help us better understand your needs and ensure we offer the best possible solution for you.

Please share your details at support@optiwave.com.

Best,
Saurabh Bedi.

[Saurabh BediModerator]

Hello,

Thanks for reaching us!

In order to proceed further and provide you with the most relevant information and support, I would appreciate it if you could share a few additional details about yourself:
• University/Company:
• Job Title:
• University/Company Email:
• Phone Number:

Also, are you using 30-day evaluation license or do you have a paid license? If paid license, can you please share the license serial number?

We need all this information in order to proceed further. Kindly share all this information at support@optiwave.com

Best,
Saurabh Bedi.

[Saurabh BediModerator]

Hello Shourov,

Thanks for reaching out to us.

We understand that your evaluation period for OptiSystem has ended. Unfortunately, we cannot extend the evaluation. We invite you to purchase a license or lease to continue utilizing our software or consider our student license.

Benefits of a licensed version:
– Uninterrupted access
– Regular updates
– Comprehensive technical support

You can talk to your supervisor for support. Please let me know if you have any questions.

We look forward to hearing from you again.

Best,
Saurabh Bedi.

[Saurabh BediModerator]

Hello,

Thanks for reaching out to us.

In order to further assist, I would like to have some more information from you. Can you please send us the screenshot of the error message you get?

Also, please send us the screenshot of the following links:
http://localhost:1947/int/devices.html
http://localhost:1947/int/features.html
http:/localhost:1947/int/diag.html

Please share all the information at support@optiwave.com

Best,
Saurabh Bedi.

[Saurabh BediModerator]

Hello,

Thanks for reaching us!
Can you please let us know which email address you used to register yourself? Also, which simulation tool you are interested in?

In order to further assist, I would like to have some more information from you. Can you please send us the screenshot of the error message you get?

Also, please send us the screenshot of the following links:
http://localhost:1947/int/devices.html
http://localhost:1947/int/features.html
http:/localhost:1947/int/diag.html

Please share all these information on the support@optiwave.com

Best,
Saurabh Bedi.

[Saurabh BediModerator]

Dear Giridhar,

Thanks for reaching out to us.

In order to further assist, I would like to have some more information from you. Can you please send us the screenshot of the error message you get?

Also, please send us the screenshot of the following links:
http://localhost:1947/int/devices.html
http://localhost:1947/int/features.html
http:/localhost:1947/int/diag.html

Kindly send all this information to support@optiwave.com.

Best,
Saurabh Bedi.

[Saurabh BediModerator]

Hello Alan,

Thanks for reaching us!
In order to proceed further and provide you with the most relevant information and support, I would appreciate it if you could share a few additional details about yourself:
• University/Company:
• Job Title:
• University/Company Email:
• Phone Number:
This will help us better understand your needs and ensure we offer the best possible solution for you.

Best,
Saurabh Bedi.

[Saurabh BediModerator]

Hello,

I suggest you to try the “Electrical Phase Shift.osd” example in the example directory: C:\Users\USERNAME\Documents\OptiSystem 22.0 Samples\Component sample files\Passives Library\Electrical\
It’s a pretty simple setup where you can set the phase shift of 90 degree between two arms and see that at the output Oscilloscope, you will notice pi phase difference, that’s because of destructive interference. Whereas, if you set phase shift component in both the arms, and set the same phase shift in both arms, you will see the 0 phase difference. You will see no not phase difference.
You can use Electrical Phase Shift component to check phase difference.

Hope this helps?

Best,
Saurabh Bedi.

[Saurabh BediModerator]

Hello Dayana,

Thanks for reaching us!
I would like to bring to your notice that per email address, we only allow to register once and allow to download the product only once. You can not register again using the same email address. If you want to continue using it, I urge you to purchase/lease the license of the product.
Which product you are interested in?

Also, I would appreciate it if you could share a few additional details about yourself:
• University/Company:
• Job Title:
• University/Company Email:
• Phone Number:
This will help us better understand your needs and ensure we offer the best possible solution for you.

Best,
Saurabh Bedi.

[Saurabh BediModerator]

Hello Tamim,

Thanks for sharing your query and showing interest in using OptiSystem.

If you can share the simulation file and the research paper (you are referring to) in a zipped format, then we can have a quick look at it. If the solution is trivial then we will let you know. Else, if it requires deep investigation then please note that this service is only provided to the licensed users. Our records show that you are not a licensed user. If you want to have a continuous customer support and un-interrupted software updates, then I urge you to lease/buy the license. We offer very competitive prices for the academic licenses.

Please share the simulation file and the research paper (in zipped format) at support@optiwave.com.

Warm Regards,
Saurabh Bedi.

[Saurabh BediModerator]

Dear Mike,

Thanks for reaching us!
Can you please share the error you are getting while trying to install the program? Also, which software you are trying to install?

Moreover, I would appreciate it if you could share a few additional details about yourself:
• University/Company:
• Job Title:
• University/Company Email:
• Phone Number:
This will help us better understand your needs and ensure we offer the best possible solution for you.

Warm Regards,
Saurabh Bedi.

[Saurabh BediModerator]

Hi,

I have addressed this issue in another query.

Best,
Saurabh Bedi.

[Saurabh BediModerator]

Hi,

Thanks for reaching out to us.

In order to further assist, I would like to have some more information from you. Can you please send us the screenshot of the error message you get?

Also, please send us the screenshot of the following links:
http://localhost:1947/int/devices.html
http://localhost:1947/int/features.html
http:/localhost:1947/int/diag.html

Kindly send all this information to support@optiwave.com.

Warm Regards,
Saurabh Bedi.

[Saurabh BediModerator]

Hello Shankar,

What is your question related to EDFA?

Best,
Saurabh Bedi.