[Saurabh BediModerator]

Hello Alan,

Thanks for reaching us!
In order to proceed further and provide you with the most relevant information and support, I would appreciate it if you could share a few additional details about yourself:
• University/Company:
• Job Title:
• University/Company Email:
• Phone Number:
This will help us better understand your needs and ensure we offer the best possible solution for you.

Best,
Saurabh Bedi.

[Saurabh BediModerator]

Hello,

I suggest you to try the “Electrical Phase Shift.osd” example in the example directory: C:\Users\USERNAME\Documents\OptiSystem 22.0 Samples\Component sample files\Passives Library\Electrical\
It’s a pretty simple setup where you can set the phase shift of 90 degree between two arms and see that at the output Oscilloscope, you will notice pi phase difference, that’s because of destructive interference. Whereas, if you set phase shift component in both the arms, and set the same phase shift in both arms, you will see the 0 phase difference. You will see no not phase difference.
You can use Electrical Phase Shift component to check phase difference.

Hope this helps?

Best,
Saurabh Bedi.

[Saurabh BediModerator]

Hello Dayana,

Thanks for reaching us!
I would like to bring to your notice that per email address, we only allow to register once and allow to download the product only once. You can not register again using the same email address. If you want to continue using it, I urge you to purchase/lease the license of the product.
Which product you are interested in?

Also, I would appreciate it if you could share a few additional details about yourself:
• University/Company:
• Job Title:
• University/Company Email:
• Phone Number:
This will help us better understand your needs and ensure we offer the best possible solution for you.

Best,
Saurabh Bedi.

[Saurabh BediModerator]

Hello Tamim,

Thanks for sharing your query and showing interest in using OptiSystem.

If you can share the simulation file and the research paper (you are referring to) in a zipped format, then we can have a quick look at it. If the solution is trivial then we will let you know. Else, if it requires deep investigation then please note that this service is only provided to the licensed users. Our records show that you are not a licensed user. If you want to have a continuous customer support and un-interrupted software updates, then I urge you to lease/buy the license. We offer very competitive prices for the academic licenses.

Please share the simulation file and the research paper (in zipped format) at support@optiwave.com.

Warm Regards,
Saurabh Bedi.

[Saurabh BediModerator]

Dear Mike,

Thanks for reaching us!
Can you please share the error you are getting while trying to install the program? Also, which software you are trying to install?

Moreover, I would appreciate it if you could share a few additional details about yourself:
• University/Company:
• Job Title:
• University/Company Email:
• Phone Number:
This will help us better understand your needs and ensure we offer the best possible solution for you.

Warm Regards,
Saurabh Bedi.

[Saurabh BediModerator]

Hi,

I have addressed this issue in another query.

Best,
Saurabh Bedi.

[Saurabh BediModerator]

Hi,

Thanks for reaching out to us.

In order to further assist, I would like to have some more information from you. Can you please send us the screenshot of the error message you get?

Also, please send us the screenshot of the following links:
http://localhost:1947/int/devices.html
http://localhost:1947/int/features.html
http:/localhost:1947/int/diag.html

Kindly send all this information to support@optiwave.com.

Warm Regards,
Saurabh Bedi.

[Saurabh BediModerator]

Hello Shankar,

What is your question related to EDFA?

Best,
Saurabh Bedi.

[Saurabh BediModerator]

Hello Khushi,

Thank for reaching out to us!

I have responded to your query separately.

Best,
Saurabh Bedi.

[Saurabh BediModerator]

Hi,

This query has been addressed already.

Best,
Saurabh Bedi.

[Saurabh BediModerator]

Hi Sumaya,

This query has been responded separately.

Best,
Saurabh Bedi.

[Saurabh BediModerator]

Hello Sumaya,

Thanks for reaching out to us.

We do have a specific example on TWDM-PON but that we provide only to our paid customers. If you really think you are going to use OptiSystem for your project for few months or a year, you can opt for leasing the OptiSystem for few months and pay accordingly for the license. The advantage of buying/leasing the license is that you get uninterrupted access, all the necessary regular updates plus you get access to specific examples (like TWDM-PON) and you also get comprehensive technical support.
If you are interested in purchasing the academic license then please click on the link below, follow the instructions, and apply for the license.

Getting an Optiwave Student License

If you decide not to purchase the license then for now you can refer to the example (Dynamic GPON.osd) as a reference to build your project. The project is located at C:\Users\USER NAME\Documents\OptiSystem 22.1 Samples\Metro and access systems\PON and CDMA systems\.

Let me know if you are interested in buying the academic license which we offer at very subsidized rates.

I hope this helps?

Best,
Saurabh Bedi.

[Saurabh BediModerator]

Hello,

Thanks for providing the information.

There is a bidirectional FBG in OptiSystem by the name “Uniform FBG Sensor”. You can find it in the component library. I urge you to look at it’s Help document to correctly model it. You can use that to model your Erbium doped DBR fiber laser.

It is also possible to build bidirectional FBG using the current components in OptiSystem but this is available only upon request. And this service is only available for the licensed users. If you have a valid license, can you please share the license serial number?

Best,
Saurabh Bedi.

[Saurabh BediModerator]

Hello,

Thanks for reaching us!

In order to proceed further and provide you with the most relevant information and support, I would appreciate it if you could share a few additional details about yourself:
• University/Company:
• Job Title:
• University/Company Email:
• Phone Number:

Thanks.

Warm Regards,
Saurabh Bedi.

[Saurabh BediModerator]

Hello Emanuel,

To investigate your problem, I request you to kindly share the project simulation file with us. Please note: share the simulation “.osd” file in a zipped format. You can share the file at support@optiwave.com

Also, can you please confirm your OptiSystem license serial number?

Best,
Saurabh Bedi.