Project browser - Optiwave

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This topic has 3 replies, 2 voices, and was last updated 3 years, 9 months ago by Ahmad Atieh.

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- July 19, 2020 at 1:55 am #67673
  Vishal Sharma
  Participant
  Project browser is not working.nothing happens when i click on the components in the project browser. How to activate project browser in optisystem 11.0 (window 10).
  Note: When i install same softwere in window 7 it works properly.
  Attachments:
  15951379415652556343603164739678-scaled.jpg
- July 21, 2020 at 8:42 am #67693
  
  Ahmad Atieh
  Moderator
  
  Dear Vishal,
  You need to uninstall OptiSystem from Win10 machine and make sure that you remove all residual files, then reinstall.
  Regards,
  Ahmad
- July 22, 2020 at 1:31 am #67706
  
  Vishal Sharma
  Participant
  
  Still, the problem remains as it is sir.
- July 22, 2020 at 9:31 am #67708
  
  Ahmad Atieh
  Moderator
  
  Hello,
  I’ve checked with the software developing team, OptiSystem11 was released in 2012 (about 3 years before windows 10 release). Unfortunately, we can’t guarantee its compatibility with Win10.
  The best way is to upgrade your license to OptiSystem 17. Please note that Optiwave is going to have a new version 17.1 of OptiSystem in one month. This would be an incentive to update your license to 17. Please send email to info@optiwave.com to get a quote.
  Regards,
  Ahmad
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