- This topic has 22 replies, 11 voices, and was last updated 8 years, 7 months ago by rahul kumar.
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March 26, 2016 at 5:40 am #33890mohammed ridha al-shamaptiParticipant
Hi
I have the OptiSystem 14.0 evaluation trial version for 30 days, there is sometimes a problem occur with him, when open the program directly operating system(windows 8.1) reboot
help me -
March 26, 2016 at 5:51 am #33895FAYIQA NAQSHBANDISpectator
HELLO MOHAMMAD..
If there is any issue with the versions of optisystem or any problem in downloading and all We should try to contact the optiwave support team.. Surely they really are better at the helm of affairs..
There are numerous threads regarding the same problem and every time it has been suggested to people to contact the optiwave support team.
Thanks & regards -
March 26, 2016 at 5:59 am #33897mohammed ridha al-shamaptiParticipant
Thanks FAYIQA
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March 26, 2016 at 6:05 am #33900SAHIL SINGHParticipant
Hi Mohmammed ridha al-shampati,
I agree with Fayiqa that if there is any issue with the versions of optisystem or any problem in downloading and all We should try to contact the optiwave support team.They will provide you with the exact solution… Hope it helps
Thanks & regards
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March 26, 2016 at 6:14 am #33902mohammed ridha al-shamaptiParticipant
Thanks SAHIL SINGH
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March 26, 2016 at 6:21 am #33904Aabid BabaParticipant
Hello Mohammad ridh al,
I feel it is a strange problem you are facing. I guess it has more or less to do with your system only. I don’t think this could be an issue which can be due to accessing optisystem tool. Well yeah, now you think it to be related to Optisystem , i suggest you to do what other members have already told you to do that contacting the optiwave support. May be they can help. I hope your issue gets resolves ASAP.
Regards-
March 26, 2016 at 6:54 am #33910mohammed ridha al-shamaptiParticipant
thanks aabid baba
i will change my system from Windows 8 to Windows 7-
March 26, 2016 at 7:21 am #33913ZULKARNAINParticipant
hi Mohmammed ridha al-shampati..
indeed it is a very strange problem to hear about.
First try to reinstall the optiwave software as it doesn’t seem to be an operating system problem as it is compatible with both operating systems you mentioned.
if your problem persists then you should try to change the operating system.hope it helps.
with regards.
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March 26, 2016 at 6:21 am #33905SAHIL SINGHParticipant
Hi Mohmammed ridha al-shampati,
You are welcome and i hope ou get query resolved with the helo of optiwave support team…
Regards
Sahil Singh
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March 26, 2016 at 7:07 am #33911Ranjeet KumarParticipant
Hi mohammed ridha al-shamapti,
Yeah, i agree with aabid sir, it is a strange problem i came to hear.
I don’t think think the optisystem 14 has any issues related to its compatibility to window 8.1 or any of its versions.
I think you must have problem related to your computer/laptop.
It may be software or hardware problems. -
March 26, 2016 at 7:12 am #33912SAHIL SINGHParticipant
Hi Mohmammed ridha al-shampati,
I dont think changing the version of windows will help…Becuse this doesnt seem to be a compatibility issue.. Try reinstalling the software for once.. Hope this helps..
Regards
Sahil Singh
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March 26, 2016 at 10:43 am #33917burhan num mina llahParticipant
Hi Mohmammed ridha al-shampati
Its better contact optiwave support team that the ultimate help centre and it would be waste of time to change the operating system or so because if this would have been the cause they surely would have mentioned. Since there is nothing of this sort so better contact the support team.
Regards
Burhan
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March 26, 2016 at 3:33 pm #33934mohammed ridha al-shamaptiParticipant
Thank you everyone
The problem has been solved, there were some problems in the operating system
The program is now working properly
I reiterate my thanks to all of you, my friends -
March 26, 2016 at 4:28 pm #33935SAHIL SINGHParticipant
Hi Mohmammed ridha al-shampati,
I am glad to know that your problem has been solved and your program is working correctly… I hope this forum was effective in solving your query..
Regards
Sahil Singh
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March 27, 2016 at 1:10 am #33941burhan num mina llahParticipant
Hi Mohmammed ridha al-shampati
you are welcome and i am glad you got your solution.
Regards
burhan
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March 27, 2016 at 1:49 am #33942aasif bashir darParticipant
you are welcome,Mohmammed ridha al-shampati
cheersregards
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March 27, 2016 at 1:51 am #33943Ranjeet KumarParticipant
Hi Mohmammed ridha al-shampati,
You are most welcome.
I am pleased to know that your problem gets resolved. -
April 14, 2016 at 3:53 am #36677Kanwarjeet SinghParticipant
Hi All.
I am unable to install optisystem v13 32 bit on my PC. When proceeding the installation process it first takes a lot of time extracting files and then eventually stops responding. What can be the possible solution to it. The latest trial version v14 does not support 32 bit installation. Please provide me with a solution. I have contacted Optiwave also. Any Help
Thanks
Regards-
April 15, 2016 at 2:08 pm #36933mohammed ridha al-shamaptiParticipant
Hi Kanwarjeet Singh
I didn’t use this version, but try to contact the optiwave support team.Regards
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April 14, 2016 at 5:22 am #36685Rajguru M. MohanParticipant
Hi mohammed ridha al-shamapti,
I am surprised to know such problems , such type of errors are very rare.
Are you sure the Problems of rebooting the windows is due to simulation of Optisystem software.
I don’t think it is so.
May be some problems with your system hardware or software.
Network driver is missing in your PC, causing such problems.
Hope it will removed soon.-
April 14, 2016 at 12:48 pm #36724Kanwarjeet SinghParticipant
Hello Rajguru,
As i mentioned in the other post i tried to contact them. They asked me to try newer version on 64 bit PC. I think that is the only solution. Anyways Thank you for your suggestions.Regards
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April 15, 2016 at 2:03 pm #36932mohammed ridha al-shamaptiParticipant
Hi Rajguru M. Mohan
computer uncontrolled reboots are most likely caused by crashing graphical drivers.Regards
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April 15, 2016 at 2:44 pm #36936rahul kumarParticipant
Hi mohammed ridha al-shamapti,
I am surprised to know such problems you are facing.
I don’t think Optisystem software has such problems with windows.
Reboots can also be necessary when updating or removing certain types of software.
Software programs sometimes want to reboot your computer when you install, uninstall, or update them.Thanks and regards
Rahul
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