License

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    • March 16, 2015 at 10:19 am #18767
      Mahdiyar Sarayloo
      Participant

      Hello Everyone

      I am creating the profile here and install the 30 day version of OptiSystem 13.0. When I run the software it gives me an error about the license.

      I have attached the error box.

      Any help to cope with this issue is highly appreciated in advance.

      Many regards,

      Mahdiyar.

      Attachments:

      1. License-Error.jpg

    • March 16, 2015 at 12:18 pm #18771
      Eric Tubby
      Moderator

      Mahdiyar,

      Are you able to access http://localhost:1947/ in your browser on the computer that you are trying to run the software on? If not, please try disabling your antivirus. Your antivirus may be blocking port 1947 which is needed by the software to obtain the license.

      Thanks,
      Eric

    • March 17, 2015 at 1:55 am #18795
      Dr Rk Sethi
      Participant

      I think, it may be due to the expiry of 30 days trial period?
      either you or someone else might have installed the optisystems, earlier on the system.

    • March 17, 2015 at 3:03 am #18799
      Ajay Vyas
      Participant

      You can format the System and can use the same evaluation version or the trial version install on other PC

    • March 17, 2015 at 10:26 am #18810
      Heitor Galvao
      Participant

      Good morning happened to me I put the program in compatibility mode and solved the problem. The operating system I’m currently using is windows 8.1

    • March 18, 2015 at 4:02 am #18836
      Dr. MohammadMahdi Ariannejad
      Participant

      same problem here may be the problem is because of windows 8.1 that I am using as well. please let us know about the solutions, thanks

    • March 18, 2015 at 12:55 pm #18848
      Heitor Galvao
      Participant

      putting in compatibility mode resolves

    • March 19, 2015 at 2:22 am #18864
      Abhishek Shrama
      Participant

      I was facing same problem with windows 8.you can re-install your setup and it will start working properly

    • March 19, 2015 at 1:36 pm #18890
      feras
      Participant

      hi,
      i guess you have a problem with run time environment , go to control panel then services then enable ( sentential ldk run time) ,

      +1
    • April 9, 2015 at 9:03 am #19471
      Natalia Canas
      Participant

      Hi,

      I’m on Windows 8 and I am trying to reinstall Optisystem trial version but it does not work, I get the same error message plus a message that says: “Evaluation: license expired” after re/installing and trying to open OptiSystem.
      I read that you can download a maximum of 3 times each product, but can I install it 3 times in the same computer to have a total of 90 days trial?

      Thanks in advance!

      Attachments:

      1. error-opti.png

      • April 9, 2015 at 9:35 am #19494
        Eric Tubby
        Moderator

        Hi Natalia,

        No, re-installing the software will not extend the evaluation period.

        Thanks,
        Eric

    • April 9, 2015 at 2:07 pm #19524
      Dr Rk Sethi
      Participant

      Hi Natalia,
      Once evaluation license expired, you can’t do anything. you can send a email for the extension of the evaluation period.

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