installation problem

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    • May 27, 2020 at 6:31 am #67274
      yslue lu
      Participant

      When i tried to create a new project, this happened.
      How to solve it?

      Attachments:

      1. .jpg

    • May 27, 2020 at 6:34 am #67280
      Ahmad Atieh
      Moderator

      Hello Lu,
      Are you using the 30-days free license?
      Which version of OptiSystem are you using?

      Regards,
      Ahmad

      • May 27, 2020 at 7:25 pm #67286
        yslue lu
        Participant

        Reply to Ahmad Atieh:
        Yes, it’s 30-days free.
        OptiSystem 17

    • May 28, 2020 at 12:38 pm #67295
      Ahmad Atieh
      Moderator

      Hello,
      We recommend that you uninstall OptiSystem software, then reinstall it. There is an issue with Report control adapter and report page that were not installed properly.
      Regards,
      Ahmad

      • May 28, 2020 at 12:58 pm #67296
        yslue lu
        Participant

        Reply to Ahmad Atieh:
        Got it, thanks!

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