Home Forums GENERAL installation problem

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    • #50874
      Rajveer Bhagat
      Participant

      Hi everyone,

      I can’t install optisystem v.16 (evaluation) on my computer. The installation process gets stuck at extracting files. Please help.

    • #50890
      Scott Newman
      Moderator

      Hi Rajveer,

      I have spoken with the technical support team and they are looking into the issues. Could you please send an email into support@optiwave.com so we can work with you to address this problem.

      Scott

    • #50896
      Fabrice MFUAMBA
      Participant

      I Think you should check to correct your computer or troubleshoot it. Personally, I’m enjoying V.16 for two days. It is really amazing but only limited license 30 days. That killing me

    • #50897
      Scott Newman
      Moderator

      Rajveer,

      When you say stuck, how long did you leave it idle before concluding it was stuck? I am just trying to figure out if the extraction has slowed or genuinely frozen.

      Scott

    • #50898
      Scott Newman
      Moderator

      Fabrice,

      The evaluation license is limited to 30 days to provide adequate time for an evaluation. The product can be bought, providing a license that does not expire after 30 days.

      Scott

      +1
    • #50901
      Prof. Raad Fyath
      Participant

      I can’t install optisystem v.16 (evaluation) on my computer. The following message is appeared
      (Couldnot obyain license- Terminating application)

    • #50919
      Rajveer Bhagat
      Participant

      I tried it for almost 30 minutes, but nor progress. I even tried reinstalling the windows and again tried to install optisystem v.16. But same problems persists.

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