Hello …. i need help when i installed the version of optisystem 16 it gives me

[LamaParticipant]

lmoh21481@gmail.com

[Ahmad AtiehModerator]

Hello Lama,
could you please explain in more details what you are experiencing during the installation?
It is not clear from your message.
Regards,
Ahmad

[LamaParticipant]

Hi Ahmed …. When I install and open the copy, I have a message that there is no library and I cannot open the application ….. even though I downloaded the trial version from the site and followed the installation steps

[Ahmad AtiehModerator]

Hello Lama,
did you install OptiSystem free trial on the same computer before? if yes, you’ll not be able to install again. You need new computer to install the software. This is set by the company.
if it is not, please take screen shots and email them to eric.tubby@optiwave.com, he is Optiwave’s IT expert. Please explain the issue and copy me at the email (ahmad.atieh@optiwave.com).
Regards,
Ahmad