Home Forums SYSTEM Error: License unavailable

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    • #90940
      Nur Iza
      Participant

      I register with my email for OptiSystem’s 30 day free evaluation and then loaded OptiSystem 23- 64 bit folder in my computer. but when I open the app (in same day) it responded like that: “License unavailable. Error #SH202: License not avaliable” but I couldn’t see any log in option in the app so how can I fix it and start to use it? can you help me, thank you for your time.

    • #90944
      Saurabh Bedi
      Moderator

      Hello Nur,

      Thanks for reaching out to us. I am sorry that you had to encounter such an issue.

      In order to further assist, I would like to have some more information from you. Can you please send us the screenshot of the error message you get?

      Also, please send us the screenshot of the following links:
      http://localhost:1947/int/devices.html
      http://localhost:1947/int/features.html
      http:/localhost:1947/int/diag.html

      Please share all the above information at support@optiwave.com.

      Best,
      Saurabh Bedi.

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