Home Forums SYSTEM Error installing optisystem

Error installing optisystem

Profile Photo
(joined June 2021)
Participant

Hi,

I’m having a problem installing the optisystem (30-Day Evaluations). The error that I get is #HS203: License not available: HASP(41). At first, I thought of the installer problem. So I try to redownload and re-install. But the error still there. For information, I have reached the limit to download the installer due to the use of 3 times download. My mistake. Please help me. I attach the picture as a reference.
By the way, i still have 30 days of evaluations since this is the first time I download it.

Regards,
Fazilah

Attachments:

Responses (6):

    • #69601
      Profile Photo
      Fazillah Marsidi
      Participant

      Hi,

      I’m having a problem installing the optisystem (30-Day Evaluations). The error that I get is #HS203: License not available: HASP(41). At first, I thought of the installer problem. So I try to redownload and re-install. But the error still there. For information, I have reached the limit to download the installer due to the use of 3 times download. My mistake. Please help me. I attach the picture as a reference.
      By the way, i still have 30 days of evaluations since this is the first time I download it.

      Regards,
      Fazilah

      Attachments:
    • #69604
      Eric Tubby
      Moderator

      Hello,

      Please attach a screenshot of http://localhost:1947/_int_/features.html. If you are unable to access this page, please follow the steps provided here:
      https://optiwave.com/forums/topic/couldnot-obtain-license-termainating-application/#post-50905.

      You can use the same installer, you do not need to download it again if you already have it.

      • This reply was modified 4 months ago by Eric Tubby.
    • #69606
      Profile Photo
      Fazillah Marsidi
      Participant

      Dear Eric,

      As per request, I attached the detail.

      Regards,
      Fazilah

      Attachments:
    • #69608
      Eric Tubby
      Moderator

      Thanks for the screenshot.

      I can see that you have run both evaluation versions 17 and 18 of OptiSystem on this computer.

      If you need to run another 30-day evaluation, you will need to install it on a computer that has not yet run the evaluation.

    • #69609
      Profile Photo
      Fazillah Marsidi
      Participant

      So meaning that only one device can be used to install the Evaluation? .Currently, I only have one computer. Previously, I used my friend’s account to install it for my Final year project. Unfortunately, his 30-days evaluation is done. Now I need to install a new evaluation to continue my final year project. Is there any solution to this matter? Because I already email to optiwave about buying the license. However, it is too expensive for a student like me. Thus, he/she recommends that I can use other student emails to use the new evaluation if my evaluation ended.

      Regards,
      Fazilah

    • #69610
      Eric Tubby
      Moderator

      The evaluations aren’t tied to your account, they are tied to your computer. The evaluations can only be run once per machine.

      If you need to run another 30-day evaluation, you will need to install it on a computer that has not yet run the evaluation. If you don’t have another computer to run it on, the only other option is to obtain a license by contacting info@optiwave.com

    • #69611
      Profile Photo
      Fazillah Marsidi
      Participant

      I see. Thank for the clarification.

      Regards,
      Fazilah

Login You must be logged in to reply to this topic.