Home Forums GENERAL Denied download of 30-day trial version

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    • #79821

      Dears,
      I’m student in the Warsaw University of Technology. I need Optisystem to make symulation for one of my courses. So I sign and try to download 30 days trial version. But I can’t do that because I get error (i make the screen, it is in the attachment). I try three time, so now I have blocked downloading permanently. I don’t know what to do.

    • #80641
      Ahmad Atieh
      Moderator

      Response was provided by email.

    • #83245
      Ahmad Atieh
      Moderator

      Response was provided by email.

    • #80647

      Dear Ahmad,
      Thank You for your quick answear. I don’t have response on my email. I have notification about Your answear on the forum and mail about new webinar.
      I found what cause this problem, it is something wrong with my web browser. When i try to use Firefox I get error, but when I use Opera I can download files. Now I download all files except OptiSystem 19, because as I mentioned earlier is blocked due to 3 times attempts to download.

    • #83251

      Dear Ahmad,
      Thank You for your quick answear. I don’t have response on my email. I have notification about Your answear on the forum and mail about new webinar.
      I found what cause this problem, it is something wrong with my web browser. When i try to use Firefox I get error, but when I use Opera I can download files. Now I download all files except OptiSystem 19, because as I mentioned earlier is blocked due to 3 times attempts to download.

    • #80651
      Ahmad Atieh
      Moderator

      Dear Jakub,
      I’ve asked the licensing team to reply to your email dated on Mon 2022-04-04 4:50 AM (EST). They will respond soon.

    • #83255
      Ahmad Atieh
      Moderator

      Dear Jakub,
      I’ve asked the licensing team to reply to your email dated on Mon 2022-04-04 4:50 AM (EST). They will respond soon.

    • #80657

      Dear Ahmad,
      I got help from licensing team. Now everthing works. Thank You for help. Thread can be closed.

    • #83261

      Dear Ahmad,
      I got help from licensing team. Now everthing works. Thank You for help. Thread can be closed.

    • #80659
      Ahmad Atieh
      Moderator

      Great to hear. Thanks for your message.

    • #83263
      Ahmad Atieh
      Moderator

      Great to hear. Thanks for your message.

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