- This topic has 5 replies, 2 voices, and was last updated 2 years, 7 months ago by Sawyer Ge.
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April 4, 2022 at 11:21 am #79821Jakub ZalewskiMember
Dears,
I’m student in the Warsaw University of Technology. I need Optisystem to make symulation for one of my courses. So I sign and try to download 30 days trial version. But I can’t do that because I get error (i make the screen, it is in the attachment). I try three time, so now I have blocked downloading permanently. I don’t know what to do. -
April 5, 2022 at 12:01 pm #80641Ahmad AtiehModerator
Response was provided by email.
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April 5, 2022 at 12:01 pm #83245Ahmad AtiehModerator
Response was provided by email.
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April 5, 2022 at 7:42 pm #80647Vance WagstaffMember
Dear Ahmad,
Thank You for your quick answear. I don’t have response on my email. I have notification about Your answear on the forum and mail about new webinar.
I found what cause this problem, it is something wrong with my web browser. When i try to use Firefox I get error, but when I use Opera I can download files. Now I download all files except OptiSystem 19, because as I mentioned earlier is blocked due to 3 times attempts to download. -
April 5, 2022 at 7:42 pm #83251Vance WagstaffMember
Dear Ahmad,
Thank You for your quick answear. I don’t have response on my email. I have notification about Your answear on the forum and mail about new webinar.
I found what cause this problem, it is something wrong with my web browser. When i try to use Firefox I get error, but when I use Opera I can download files. Now I download all files except OptiSystem 19, because as I mentioned earlier is blocked due to 3 times attempts to download. -
April 6, 2022 at 11:38 am #80651Ahmad AtiehModerator
Dear Jakub,
I’ve asked the licensing team to reply to your email dated on Mon 2022-04-04 4:50 AM (EST). They will respond soon. -
April 6, 2022 at 11:38 am #83255Ahmad AtiehModerator
Dear Jakub,
I’ve asked the licensing team to reply to your email dated on Mon 2022-04-04 4:50 AM (EST). They will respond soon. -
April 7, 2022 at 8:00 pm #80657Vance WagstaffMember
Dear Ahmad,
I got help from licensing team. Now everthing works. Thank You for help. Thread can be closed. -
April 7, 2022 at 8:00 pm #83261Vance WagstaffMember
Dear Ahmad,
I got help from licensing team. Now everthing works. Thank You for help. Thread can be closed. -
April 7, 2022 at 8:21 pm #80659Ahmad AtiehModerator
Great to hear. Thanks for your message.
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April 7, 2022 at 8:21 pm #83263Ahmad AtiehModerator
Great to hear. Thanks for your message.
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