Hello Nur,
Thanks for reaching out to us. I am sorry that you had to encounter such an issue.
In order to further assist, I would like to have some more information from you. Can you please send us the screenshot of the error message you get?
Also, please send us the screenshot of the following links:
http://localhost:1947/int/devices.html
http://localhost:1947/int/features.html
http:/localhost:1947/int/diag.html
Please share all the above information at support@optiwave.com.
Best,
Saurabh Bedi.