I hope you are doing well.
I was recently approved for an OptiSystem trial license under the email address nazifi.fatini@live.iium.edu.my. However, after downloading and installing OptiSystem, I am unable to launch the software due to a licensing issue.
The following error message appears when I open the application:
“License unavailable. Error #SH202: License not available [7]”
I would appreciate it if you could investigate and escalate this matter, as I am currently unable to access the trial software despite receiving approval.
Please let me know if you require any additional information from my side. I have attached a screenshot of the error message for reference.
Thank you for your assistance, and I look forward to your response.
Kind regards,
INSYIRAH AFIQAH
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