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    • July 27, 2015 at 10:14 am #22719
      wei Liu
      Participant

      Dear sir or maddam:
      I am an engineer from China shandong weihai,and i want to try the optisytem software to see if it could be used in my routine work,but i could not open the link to download the license,please help me,thank you very much!
      My email adress is :liuwei7755@163.com and my telephone number is +86 15564572077 please contact with me when you see this message,thank you very much!
      Yours sincerely　liu wei from China, weihai ,shandong province!

    • July 27, 2015 at 11:05 am #22761
      Damian Marek
      Participant

      Wei Liu,

      I’m not sure I understand completely. From our records it shows you downloaded OptiSystem. Are you saying the download failed or that after the installation the licensing failed? There should not be a separate download for the licensing.

      It might be a temporary problem with the download servers we use, so I would suggest trying again today. If the download is still failing or your problem is something entirely different please contact support@optiwave.com

      Cheers!

    • July 29, 2015 at 12:46 pm #22880
      Ravil
      Participant

      Hi Wei Liu,

      I had a similar problem to yours when I wasn’t able to run one of the Optiwave products (I think it was OptiBPM) after downloading it from the website. The download itself didn’t show me any errors. However, I have got errors when I was running it and trying to open links with examples… In my case, the problem was fixed very easily: as it was mentioned above by Damian, I downloaded the trial version of the software again, and it worked.

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