Home Forums SYSTEM Problem Installing/Executing

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    • #26806
      Sajad Darabi
      Participant

      Hello,

      I am trying to install the OptiSystem tool, and I get an error (attached) “hardlock.sys file (null) processing error.”

      I press OK, then once I try to open a new project I get an error saying ” Error #HS202: License not available: HASP(7).”

      “Could not obtain license. Terminating Application.”

      How do I resolve this? I am currently using the thirty day evaluation.

      Thank you,
      Sajad

    • #26848
      Sajad Darabi
      Participant

      Can someone resolve this issue? I tried calling Optiwave, but everyone is away… (North America)

    • #26849
      Sasha
      Participant

      Hello Sajad,

      Try to uninstall the optisystem, and install it again.

    • #26853
      Sajad Darabi
      Participant

      Hello Sasha.

      I have already tried re-installing the software, but no success :(. I really need to get started on working with the tool, but it seems no one has a solution.

      I found another topic similar to this, but I do not know how the OP managed to solve their issue…

      • #26854
        alistu
        Participant

        Why don’t you contact the Optiwave technical support and let them know about your problem? you can contact them at support@optiwave.com .

    • #26856
      Sajad Darabi
      Participant

      Hi Alistu,

      Thanks for the suggestion! I sent out an email to them and hopefully they will respond.

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