Problem Installing/Executing

[Sajad Darabi]

Hello,

I am trying to install the OptiSystem tool, and I get an error (attached) “hardlock.sys file (null) processing error.”

I press OK, then once I try to open a new project I get an error saying ” Error #HS202: License not available: HASP(7).”

“Could not obtain license. Terminating Application.”

How do I resolve this? I am currently using the thirty day evaluation.

Thank you,
Sajad

[Sajad Darabi]

Can someone resolve this issue? I tried calling Optiwave, but everyone is away… (North America)

[Sasha]

Hello Sajad,

Try to uninstall the optisystem, and install it again.

[Sajad Darabi]

Hello Sasha.

I have already tried re-installing the software, but no success :(. I really need to get started on working with the tool, but it seems no one has a solution.

I found another topic similar to this, but I do not know how the OP managed to solve their issue…

[alistu]

Why don’t you contact the Optiwave technical support and let them know about your problem? you can contact them at support@optiwave.com .

[Sajad Darabi]

Hi Alistu,

Thanks for the suggestion! I sent out an email to them and hopefully they will respond.

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