Hello Neda,
Thanks for reaching out to us.
In order to further assist, I would like to have some more information from you. Can you please send us the screenshot of the error message you get?
Also, please send us the screenshot of the following links:
http://localhost:1947/int/devices.html
http://localhost:1947/int/features.html
http:/localhost:1947/int/diag.html
We need all this information to investigate further. Please share all this information at support@optiwave.com
Best,
Saurabh Bedi.
(Application Engineer)