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March 11, 2019 at 8:21 am
#50768
Please attach a screenshot of http://localhost:1947/_int_/features.html. If you are unable to access this page, try the following:
- Disable your antivirus (if possible)
- Download the HASP drivers: https://resources.optiwave.com?action=get-download&download=hasp-drivers
- Navigate to the folder where the file from the previous step was saved to
- While holding the shift key, right-click in the white space beneath the haspdinst.exe file and click the “Open command window here” option from the menu that pops up:
- In the command prompt window, type “haspdinst.exe -kp -fr -purge” (without the quotes) to uninstall the drivers
- Once you receive the completed message, type “haspdinst.exe -i” (without the quotes) to install the drivers
- Load http://localhost:1947/_int_/features.html to verify the drivers were successfully re-installed and are running.
- Enable your antivirus (if disabled in step 1)
- Attach a screenshot of http://localhost:1947/_int_/features.html