Registration Form Rejects Valid Email Addresses and Download Limit Reached - Optiwave

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This topic has 1 reply, 2 voices, and was last updated 4 days, 16 hours ago by Saurabh Bedi.

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- June 8, 2026 at 3:25 pm #90950
  
  Adriana Enriquez
  Participant
  
  Hello,
  
  My evaluation download limit for OptiSystem has been reached on my old account. I tried creating a new account, but the registration form rejects valid email addresses (Gmail and Outlook), so I cannot complete registration.
  
  Could you please help me obtain a new evaluation account or reset my download access?
  
  Thank you.
- June 8, 2026 at 3:30 pm #90955
  
  Saurabh Bedi
  Moderator
  
  Hello Adriana,
  
  Please note that we do not allow to register using your personal email address (Gmail, Outlook, Yahoo, etc.). Kindly use your professional (university/company) email address.
  Also, if you have already registered before and downloaded on the PC and used software, you won’t be able to register again and use the software on the same PC again.
  
  If you really need to software for your project, and if you are a student, I urge you to apply for the student license which we offer at subsidized rates.
  If you work for a company, let us know and we can provide you the license quotations.
  
  Kindly share your requirements by writing to us at support@optiwave.com
  
  Looking forward to hear from you.
  
  Best,
  Saurabh Bedi.
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