Request to Reset OptiSystem Trial Download Limit - Optiwave

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This topic has 1 reply, 2 voices, and was last updated 3 weeks ago by Saurabh Bedi.

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- March 10, 2026 at 1:43 pm #90696
  
  Iver Reaza
  Participant
  
  Dear Support Team,
  
  My name is Iver Alain Reaza Arrieta, and I am currently a student working on a telecommunications project as part of a laboratory assignment.
  
  I attempted to download the OptiSystem trial version, but I accidentally canceled the download process several times. The system counted those attempts as completed downloads, and now it shows that I no longer have any download attempts available.
  
  I would kindly like to ask if it would be possible to reset the download limit for my account, as I need access to the trial version in order to perform simulations for my academic project.
  
  Thank you very much for your support and understanding.
  
  Best regards,
  Iver Alain Reaza Arrieta
- March 10, 2026 at 1:48 pm #90700
  
  Saurabh Bedi
  Moderator
  
  Dear Iver,
  
  Thanks for reaching us!
  
  In order to proceed further and provide you with the most relevant information and support, I would appreciate it if you could share a few additional details about yourself:
  • University/Company:
  • Job Title:
  • University/Company Email:
  • Phone Number:
  This will help us better understand your needs and ensure we offer the best possible solution for you.
  
  Also, which email address did you use to register yourself?
  
  Please share all the above details at support@optiwave.com
  
  Best,
  Saurabh
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