Unable to Use the Evaluation Version - Optiwave

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This topic has 1 reply, 2 voices, and was last updated 1 week, 2 days ago by Saurabh Bedi.

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- November 21, 2025 at 2:03 pm #90193
  
  Arnav Sharma
  Participant
  
  I recently applied for a student license but it has been more than 24 hours since I had sent the application. Since I received no communication from Optiwave, I selected the evaluation (30-day period) version. When I installed the OptiSystem software, I got the following message as an error.
  
  “V2C Error: HASP LM is not running”
  “Status Code: 37 0 5502 33”
  
  Now, whenever I open OptiSystem, I get an error message, stating no license was found. I have received no mail from Optiwave regarding any license either.
  Can you please help me with this?
- November 21, 2025 at 2:13 pm #90329
  
  Saurabh Bedi
  Moderator
  
  Hi Arnav,
  
  You request for student license was approved already. We approved it again. Please allow 48 hrs to receive an email from Optiwave. If you still did not get any email, kindly reach out to us at support@optiwave.com
  
  Best,
  Saurabh Bedi.
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