Subject: License Error During Free Trial Activation. - Optiwave

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This topic has 1 reply, 2 voices, and was last updated 1 day, 5 hours ago by Saurabh Bedi.

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- October 6, 2025 at 11:43 am #90048
  
  GIRIDHAR D
  Participant
  
  Subject: License Error During Free Trial Activation
  
  Message:
  
  Hello Optiwave Support,
  
  I registered for the free trial of OptiSystem two days ago and just installed the software today. However, when I try to open a new project, I receive the following error message:
  
  “License Error: The license has expired. Please obtain a new license.”
  
  I haven’t used the software before, and I expected the free trial to be valid. Could you please help me resolve this issue and activate my free trial license?
  
  Thank you,
  Giridhar D
  2022105303@student.annauniv.edu
- October 6, 2025 at 11:45 am #90054
  
  Saurabh Bedi
  Moderator
  
  Dear Giridhar,
  
  Thanks for reaching out to us.
  
  In order to further assist, I would like to have some more information from you. Can you please send us the screenshot of the error message you get?
  
  Also, please send us the screenshot of the following links:
  http://localhost:1947/int/devices.html
  http://localhost:1947/int/features.html
  http:/localhost:1947/int/diag.html
  
  Kindly send all this information to support@optiwave.com.
  
  Best,
  Saurabh Bedi.
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