Hello Paola,
Thanks for reaching us!
In order to further assist, I would like to have some more information from you. Can you please send us the screenshot of the error message if you get any?
Also, please send us the screenshot of the following links:
http://localhost:1947/int/devices.html
http://localhost:1947/int/features.html
http:/localhost:1947/int/diag.html
Send all of the above information to support@optiwave.com
Best,
Saurabh Bedi.