Hello,
Thanks for reaching us!
Can you please let us know which email address you used to register yourself? Also, which simulation tool you are interested in?
In order to further assist, I would like to have some more information from you. Can you please send us the screenshot of the error message you get?
Also, please send us the screenshot of the following links:
http://localhost:1947/int/devices.html
http://localhost:1947/int/features.html
http:/localhost:1947/int/diag.html
Please share all these information on the support@optiwave.com
Best,
Saurabh Bedi.