Hello,
Thanks for reaching out to us.
In order to further assist, I would like to have some more information from you. Can you please send us the screenshot of the error message (if any) you get?
Also, please send us the screenshot of the following links:
http://localhost:1947/int/devices.html
http://localhost:1947/int/features.html
http:/localhost:1947/int/diag.html
Can you also share with us what antivirus software you are using?
Kindly send all this information to support@optiwave.com.
Thanks a lot.
Best,
Saurabh Bedi.