Dear Mackenzie,
there is no offense.
I am not sure what the settings for the component in your project are. So, I can’t comment. However, you may place a power meter at the same port and check the power. You may email me your project as a zip file to ahmad.atieh@optiwave.com and I would check it out and comment.
Meanwhile, please let me know which version of OptiSystem are you using and your affiliation.
Regards,
Ahmad